Changes between Version 5 and Version 6 of TracTickets


Ignore:
Timestamp:
Apr 6, 2012 4:33:29 PM (7 years ago)
Author:
trac
Comment:

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  • TracTickets

    v5 v6  
    1515A  ticket contains the following information attributes:
    1616 
    17  * '''Reporter''' The author of the ticket.
    18  * '''Type''' The nature of the ticket (for example, defect or enhancement request)
     17 * '''Reporter''' - The author of the ticket.
     18 * '''Type''' - The nature of the ticket (for example, defect or enhancement request)
    1919
    20  * '''Component''' The project module or subsystem this ticket concerns.
    21  * '''Version''' Version of the project that this ticket pertains to.
    22  * '''Keywords''' Keywords that a ticket is marked with.  Useful for searching and report generation.
     20 * '''Component''' - The project module or subsystem this ticket concerns.
     21 * '''Version''' - Version of the project that this ticket pertains to.
     22 * '''Keywords''' - Keywords that a ticket is marked with.  Useful for searching and report generation.
    2323
    24  * '''Priority''' The importance of this issue, ranging from ''trivial'' to ''blocker''.
    25  * '''Milestone''' When this issue should be resolved at the latest.
    26  * '''Assigned to/Owner''' Principal person responsible for handling the issue.
    27  * '''Cc''' A comma-separated list of other users or E-Mail addresses to notify. ''Note that this does not imply responsiblity or any other policy.''
     24 * '''Priority''' - The importance of this issue, ranging from ''trivial'' to ''blocker''.
     25 * '''Milestone''' - When this issue should be resolved at the latest.
     26 * '''Assigned to/Owner''' - Principal person responsible for handling the issue.
     27 * '''Cc''' - A comma-separated list of other users or E-Mail addresses to notify. ''Note that this does not imply responsiblity or any other policy.''
    2828 
    29  * '''Resolution''' Reason for why a ticket was closed. One of {{{
     29 * '''Resolution''' - Reason for why a ticket was closed. One of {{{
    3030fixed
    3131}}}, {{{
     
    3838worksforme
    3939}}}.
    40  * '''Status''' What is the current status? One of {{{
     40 * '''Status''' - What is the current status? One of {{{
    4141new
    4242}}}, {{{
     
    4747reopened
    4848}}}.
    49  * '''Summary''' A brief description summarizing the problem or issue.
    50  * '''Description''' The body of the ticket. A good description should be specific, descriptive and to the point.
     49 * '''Summary''' - A brief description summarizing the problem or issue.
     50 * '''Description''' - The body of the ticket. A good description should be specific, descriptive and to the point.
    5151
    5252'''Note:''' Versions of Trac prior to 0.9 did not have the ''type'' field, but instead provided a ''severity'' field and different default values for the ''priority'' field. This change was done to simplify the ticket model by removing the somewhat blurry distinction between ''priority'' and ''severity''. However, the old model is still available if you prefer it: just add/modify the default values of the ''priority'' and ''severity'', and optionally hide the ''type'' field by removing all the possible values through [wiki:TracAdmin trac-admin].
     
    8181The option selected by default for the various drop-down fields can be set in [wiki:TracIni trac.ini], in the `[ticket]` section:
    8282
     83
     84
     85
    8386 * `default_component`: Name of the component selected by default
    8487 * `default_milestone`: Name of the default milestone
     
    8790 * `default_type`: Default ticket type
    8891 * `default_version`: Name of the default version
    89  * `default_owner`: Name of the default owner, ''if no owner for the component has been set''
    9092
    91 If any of these options are omitted, the default value will either be the first in the list, or an empty value, depending on whether the field in question is required to be set.  Some of these can be chosen through the [trac:WebAdmin WebAdmin] plugin in the "Ticket System" section (others in the "trac.ini" section).  The default owner for a ticket will be the component owner, if that is set, or `default_owner`, if not.
     93If any of these options are omitted, the default value will either be the first in the list, or an empty value, depending on whether the field in question is required to be set.
    9294
    9395
     
    109111'''Note 2:''' If you need serious flexibility and aren't afraid of a little plugin coding of your own, see [http://trac-hacks.org/wiki/FlexibleAssignToPlugin FlexibleAssignTo] (disclosure: I'm the author)
    110112
    111 '''Note 3:''' Activating this option may cause some performance degradation, read more about this in the [trac:TracPerformance#Configuration Trac performance] page.
    112 
    113113== Preset Values for New Tickets ==
    114114
     
    117117Possible variables are :
    118118
    119  * '''type''' The type droplist
    120  * '''reporter''' Name or email of the reporter
    121  * '''summary''' Summary line for the ticket
    122  * '''description''' Long description of the ticket
    123  * '''component''' The component droplist
    124  * '''version''' The version droplist
    125  * '''severity''' The severity droplist
    126  * '''keywords''' The keywords
    127  * '''priority''' The priority droplist
    128  * '''milestone''' The milestone droplist
    129  * '''owner''' The person responsible for the ticket
    130  * '''cc''' The list of emails for notifying about the ticket change
     119 * '''type''' - The type droplist
     120 * '''reporter''' - Name or email of the reporter
     121 * '''summary''' - Summary line for the ticket
     122 * '''description''' - Long description of the ticket
     123 * '''component''' - The component droplist
     124 * '''version''' - The version droplist
     125 * '''severity''' - The severity droplist
     126 * '''keywords''' - The keywords
     127 * '''priority''' - The priority droplist
     128 * '''milestone''' - The milestone droplist
     129 * '''owner''' - The person responsible for the ticket
     130 * '''cc''' - The list of emails for notifying about the ticket change
    131131
    132132'''Example:''' ''/trac/newticket?summary=Compile%20Error&version=1.0&component=gui''[[BR]]